Privacy Policy
This privacy policy (“Policy”) provides an overview of the information we, Prelimine LLC (“Prelimine,” “We,” or “Us”), may collect, how we may use that information, and how we protect the information gathered from you through the use of our website at www.prelimine.com (“Website”), our LitKit software (“Software”), or other interactions with you.
Changes to this Policy will be announced on our Website, so please check back periodically. By using the Website or obtaining any service through it, or by using our Software, you agree to the collection and use of information as set forth in this Policy. This Policy was last changed on February 3, 2021.
If you do not agree to this Policy, please do not use the Website or the Software. This Policy is incorporated into, and considered part of, our End User License Agreement available at www.prelimine.com/litkit/eula. Capitalized words or phrases in this Policy may be defined herein or as set forth in the End User License Agreement. Questions regarding this Policy should be directed to sales@prelimine.com.
WHAT INFORMATION IS COLLECTED?
Personally identifiable information (“PII”), such as name, mailing address, phone number, email address, and other identification and contact information may be requested when you purchase our Software, correspond with us, or otherwise volunteer that information. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
Our Website may also collect information as to the country, state, and area code where your server is located by accessing your Internet Protocol (“IP”) address.
If you contact us by telephone, email or letter, we may keep a record of your contact information, correspondence or comments. If you report a problem with the Software or our Website, we may collect such information in a file specific to you. If you provide us feedback through our Website, by email or by calling our customer service representatives, we may ask for your name and email address in order to send you a reply.
Prelimine might collect non-personally identifiable information (“non-PII”), meaning information that does not identify a specific individual by itself or in combination with other information. For example, we may record and collect information regarding how a user uses and interacts with the Website. We may also record and collect technical information about how the Website functions when you use it, including error and/or bug reports. This information is used to improve the Website. Non Personally Identifiable Information may be compiled and analyzed on both an individual and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the website that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address.
No PII or non-PII is collected through the use of our Software.
HOW IS YOUR INFORMATION USED?
PII may be used to fill orders, contact purchasers to inform them of their order status, trace false orders, remind customers of events such as the expiration of a Subscription, send Updates to customers, send service and marketing emails, either directly, or through our third-party service partners. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may perform analyses of customer behavior to measure relative customer interest in the various areas of our Website for product development purposes and to improve the design of our Website.
Prelimine may collect IP addresses for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our Website. We may also use other non-PII to analyze request and usage patterns, and other customer behavior so that we may enhance our Website, our Software, services, and for our marketing purposes.
WHO IS COLLECTING YOUR INFORMATION?
Except as otherwise discussed in this Policy, we are the entity collecting your PII. This Policy only addresses the use and disclosure of information we collect from you.
We may employ one or more third-party service partners that track the traffic on our Website, mainly non-PII.
WITH WHOM ARE WE SHARING YOUR INFORMATION?
We do not sell, trade, or rent the PII collected on our Website to others. You expressly consent to the sharing of your PII with third-parties as described in this policy.
We may share your PII with our third-party service providers for tracking purposes, to charge your credit card, complete your order, improve the functionality of our Website, customize our marketing efforts with you and perform statistical and data analyses, and deliver promotional emails to you from us, or to provide us other services we request. These third parties may not use your PII other than to provide the services requested by us.
We may disclose PII if we believe in good faith that such disclosure is necessary to comply with relevant laws or to respond to subpoenas or warrants served on us or to protect or defend the rights, property, or safety of our users, other and ourselves. We may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. We will disclose PII upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may provide non-PII, including aggregated or segmented statistics about our customers, sales, traffic patterns, and related Website information, to third parties.
In the event of a merger, consolidation, or sale or transfer of all or substantially all of the assets or business of any one or more of Prelimine or our Website, the assets that would generally be transferred is the information we collect from our visitors and customers (including both financial records and consumer information). However, the use of this information by any successor entity would still be governed by the terms of this Policy, as amended from time to time, including any amendment after such transaction.
HOW TO UPDATE OR DELETE PII
You may ask us in writing via mail or email at support@prelimine.com to have the information on your account deleted, updated or corrected; however, because we keep track of past purchases, you cannot delete information associated with past purchases. We may also be required by law or otherwise to keep certain information and therefore will not delete it or will delete it only after we have fulfilled the applicable requirements. Note that we may retain changed or deleted information for archival or other purposes.
HOW WE PROTECT YOUR PII
We employ reasonable security measures to protect the security of the information you submit to us, such as password protection and encryption. The security of your PII is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.
In order to efficiently serve you, credit card transactions and order fulfillment may be handled by established third-party banking institutions, process agents and distribution institutions. They receive the information they need to verify and authorize your credit card transactions. When you access your account information, the information is kept on a secure server. Furthermore, all of the customer data we collect is protected against unauthorized access by physical security means.
CHILDREN’S PRIVACY
Our Service addresses no one under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you know that your Children have provided us with PII please contact us. If we learn we have collected PII from a child under age 16 without verification of parental consent, we try to remove that information from our servers.
CONTACT
If you have any questions about this Policy, the practices of our Website, or your dealings with our Website, please contact us by emailing to support@prelimine.com